AFWH | Disaster Case Manager Supervisor

June 23, 2022 | GNJ News, Job Opportunities

Classification: Exempt Full Time, Limited Term (24 months) |Band Description: Manager |Supervisor: Disaster Recovery Coordinator

GNJ employees through their work help fulfill our mission: recruit and develop transformational leaders tomake disciples and grow vital congregations to transform the world.

GNJ values as an organization and in its employees

  • innovation and risk taking
  • excellence in its ministry and service
  • compassionate and just service
  • diversity
  • collaboration

United Methodists of Greater New Jersey view all employees as leaders who are critical to the mission,capable of growth and valued. 

Position Summary

The Disaster Case Manager Supervisor manages a team of four disaster case managers who serve as a survivor’s primary point of contact, assisting individuals in coordinating necessary services and resources to address the individual’s complex disaster recovery needs to reestablish normalcy.  The Disaster Case Manager Supervisor ensures that case managers are completing accurate needs assessments and recovery plans and partnering effectively with disaster affected individuals so that they achieve realistic goals for recovery.

Essential Functions

  • Interview, hire, train, and supervise a team of case managers
  • Advise case managers on best practices in sequence of delivery, resource attainment, and development of recovery plans
  • Review case managers’ case files to ensure that all required documentation is accurate and complete
  • Provide and coordinate adequate training for case managers so that they can provide exemplary assistance to their clients
  • Coordinate and communicate with the bookkeeper and M & E specialist to ensure compliance with grant requirements
  • Provide reports as needed for required monitoring and evaluation of grant compliance
  • Monitor case managers progress toward client recovery goals.
  • Meet regularly with case managers to assess and evaluate case management recommendations.

  Organization Responsibilities

  • Lead and participate in appropriate staff and team meetings

Core Competencies

  • Committed to continuously grow in intercultural competence
  • Build and maintain relationships that are rooted in honesty, integrity, and honor confidentiality
  • Work cooperatively with others to produce innovative
  • Attend to details and deadlines
  • The willingness to accept other job responsibilities as needed.
  • Strategic thinking and ability to effectively move thinking to plans, plans to action and action to results
  • Develop leadership in others
  • Communicate clearly and accurately, in writing and orally, with unifying messages that motivates people toaction
  • Ability to lead a diverse team of case managers and delegate work as appropriate
  • Ability to effectively guide and evaluate case management services
  • Ability to maintain ethical conduct in accordance with organizational policy.
  • Ability to maintain high standards for protecting client information, sharing confidential information (including but not limited to financial and personal information) only as agreed upon by the client and as evidenced by a signed release form.
  • Ability to work calmly and to effectively resolve conflicts in sensitive situations; ability to work collaboratively with others.
  • Demonstration of strong inter-personal skills, such as
    • Genuine care and respect for individuals, families and communities served
    • Effective listening and interviewing skills
    • Cultural and linguistic competence relative to the population served
    • Ability to document or to access an alternative method for documenting in the client’s record
    • Ability to recognize and draw upon client strengths
    • Sensitivity to the needs of individuals and families in crisis
  • Awareness of the impact of the disaster on the community, the family, and the individual
  • Interest in exploring options with clients, with respect to their autonomy
  • Ability to maintain appropriate service boundaries
  • Organization and preparation for reports, meetings, briefings, and conversations with clients, staff, and external partners.


  • Competent and skilled in Microsoft Office Suite and Adobe Acrobat
  • Experience in disaster recovery
  • Knowledge of disaster case management services
  • A valid drivers license and vehicle. Ability to drive long distances within the entire service area
  • Ability to work without close supervision on assigned duties and be willing to seek and accept supervision as needed.


Bachelor’s Degree in field of social work, human services, or behavioral sciences or minimum of five years’ experience in disaster recovery and managing teams is required


This position requires evening and weekend responsibilities beyond the main office located in Neptune, NJ

Covid-19 Precautions – We adhere to the CDC and State of New Jersey covid-19 orders and guidelines.

Click here to apply.